Academic background:
• Bachelor's degree in Systems Engineering, Information Technology Management, Digital Transformation or related areas.
• Advanced knowledge in SharePoint and Microsoft Office (Excel, Word, PowerPoint, Teams, Outlook).
• Management of Asana or other project management and CRM tools.
• Experience in training and documentation of technology processes is a plus

Work experience:
2 to 4 years' experience in technology support roles, digital transformation or collaborative platform management.

Requirements:
• Implement and manage SharePoint as a central platform for internal documentation and collaboration.
• Develop and update best practice manuals on the use of technology tools within the company.
• Design and execute training programs for staff on the use of current systems (Microsoft Office, internal platforms and collaborative tools).
• Monitor compliance with best practices in the use of technology at the organizational level.
• Propose improvements to technology processes to increase operational efficiency.

Skills for the position:
• Verbal and written communication
• Ability to work in a team environment
• Ability to build positive relationships with employees
• Ability to provide support and training to users
• Knowledge of IT systems and applications
• Knowledge of IT principles and practices

Notes: 

Schedule 9:00a.m. - 6:00 p.m.
Requires availability to travel to the interior and own vehicle.